(804) 418-2544
7305 Hancock Village Dr. #339 Chesterfield, VA 23832 USA
info@listandsaverealestate.com

FAQs

If you have questions about how List and Save Real Estate is different from a full-service broker, review the frequently asked questions first. If you still have questions after reading through these, please Contact Us at any time. We will get back to you promptly with answers.

What is the MLS?

The MLS (Multiple Listing Service) is a cooperative listing service used by licensed real estate agents and brokers. Members of the MLS input detailed information into a database regarding properties listed for sale. All members of the MLS have a right to show or sell a property listed on the MLS and are promised a commission should they present an offer that results in a successful sale. The vast majority of home sales are made through participation in the MLS.

Are there any additional fees?

No, there are no other fees you see listed on the pricing page. There are optional services that you can select for additional fees at your own discretion. Those prices are also clearly listed.

How can you provide this service so inexpensively?

With advances in technology, realty agents are able to do in one hour today what would have taken ten times that five years ago. This has led to the ability to create services like ours, “Flat Fee MLS Listing,” that offer similar services as listing agents at greatly reduced costs. By paying our affordable flat fees instead of a listing agent commission fee, you save thousands of dollars.

Is the MLS the best way to sell a home?

Yes, the majority of properties are sold through the MLS due to the large network of Realtors using this board to find homes for their buyers.

Why would I want my property listed in the MLS?

Your goal should be to have the most potential exposure to your property. That happens through the MLS. Real estate agents consider the MLS as the go-to inventory of homes and use it to locate properties for their clients. They rarely use newspaper ads or other advertising sources to locate available properties, even though they may use them for their own advertising.

Having your property listed in the MLS will provide needed exposure and will increase the chances that a real estate agent will find a buyer for your home. Plus, real estate agents are motivated to sell properties listed in the MLS because the seller has already agreed to pay a commission.

Can I list my Rental Property on the MLS?

We do not offer rental listings.

Can I list a Commercial Property on the MLS?

No, we do not handle commercial listings due to the complex nature of this type of listing. You should consider hiring a traditional local broker who specializes in commercial properties.

What’s the difference between the MLS and Realtor.com?

Realtor.com and the MLS are two very separate sites. Realtor.com is operated by MOVE, Inc. Realtor.com downloads property data from hundreds of local MLSs and makes that property data available to the public.

Is your flat fee listing fee refundable?

Yes, with some parameters. You have 14 days after placing an order to request a refund if you have not signed and returned your Listing Agreement and your property has not been listed on the MLS. If you meet those qualifications, you will be refunded your listing fee amount. Once the listing process has been completed by the broker, you can request to cancel your listing on the MLS, but the listing fee is non-refundable. View our company refund policies here.

Will my contact information be displayed?

Yes, your contact information will be listed on the MLS. This is that agents can contact you directly for showings and to initiate purchase negotiations. In some cases, your broker may also be able to post your email address. On “public” websites, such as Realtor.com or Zillow.com, only the broker’s contact information is allowed to be displayed. The reason for this is because the MLS has rules about what information is allowed to be syndicated to 3rd party websites. Neither you, nor your broker can do anything about this, and these rules are strictly enforced.

What happens when a buyer calls about my home?

We refer all buyer leads directly to the seller. Sometimes List and Save Real Estate will receive calls, and if a buyer says they are not represented by an agent but expresses that they wish for the listing broker to show them your home, we will ask your permission do so as a dual agent. If you do not want this and prefer to work without an agent, we will refer the buyer to you to arrange the showing. It will be your responsibility to prepare any offer on the property, schedule inspections and all closing preparations.

Since it is the goal for List and Save Real Estate to help you successfully sell your home, we do not want you to miss any opportunity to do so. We are willing to work with every seller to secure that buyer by upgrading your services or acting as a dual agent to ensure proper oversite of your sale, but only if you ask us to. Otherwise, the buyer will be referred directly back to you under the terms of the List and Save Real Estate agreement.

Do I have to pay a commission to a buyer’s agent?

Yes, real estate agents do not work for free. To be listed in the MLS, you must offer a commission to the agent who represents the buyer (AKA “cooperating broker” or “selling agent”). You set the commission fee. It’s entirely up to you how much to pay your buyer’s agent. We recommend 2-3%. The more you offer, the better chance you have to find a buyer. If a real estate agent presents an acceptable offer and it goes to closing, you must pay the commission offered on the MLS listing. The commission is paid directly by you to the buyer’s brokerage firm at the close of escrow. If you sell your home to a buyer that is not represented by a broker or agent, then you pay no commission!

If I find a buyer with no agent, do I still pay a commission?

No. You have the ability to sell your home on your own with no buyer’s agent. If you secure a buyer without the help of an agent, you will pay no commission at all.

Can I cancel my listing at any time?

You can cancel the listing at any time by submitting a support request through our website (assuming there is not a contract pending on the property). There are no termination fees or other penalties, even if you cancel before the expiration date. However, no refunds will be provided after your property has been listed.

Do you assist me when I receive an offer?

List and Save Real Estate services are limited to providing the exposure offered via the Central Virginia Multiple Listing Service. The MLS is supported by licensed realtors who are members. There are rules that must be respected including the accuracy of the information you provide, uploading at least one primary photo, offering compensation to the selling broker, and completing the CVRMLS listing agreement naming List and Save Real Estate as the listing broker.  It will be List and Save Real Estate’s responsibility to provide the information received from you to the MLS service. We have no obligation to schedule showings, negotiate offers or prepare documents for closing.  If you feel that you will need assistance in this area, you should secure a full-service broker or upgrade your plan with List and Save Real Estate and select the services you want.

Will List and Save Real Estate advertise my property on internet?

Yes. Once your listing is uploaded to the MLS and goes to Active status, it will automatically be submitted to all of the popular home searches websites like Zillow and Realtor.com.

Specific websites vary from time to time depending on syndication feeds from the CVRMLS. These internet listings will give you national exposure to all home buyers. Since hundreds of people move to other states daily, this exposure can be a vital component in selling your home quickly and for the best price.

Additional exposure to social media sites is available to you as an upgrade, you can view these options under the upgrade section at the check-out.

Are you a licensed real estate brokerage?

Yes! We are licensed in the state of Virginia only.

Who do I call with questions after I’m listed?

Please see our Contact Us page. If you need to submit a change request visit our Client Support Center.

How is the commission paid to a buyer’s agent?

Commissions are agreed upon between the listing broker (us) and the seller (you) at the time you sign the agreement. List and Save Real Estate is the listing broker and our fees are paid for in advance.  At settlement, the closing agent or attorney will collect any commission owed to a buyer’s agent and disburse it according to the listing agreement. If there is not a buyer agent, then no commission will be due.

We will collect a small processing fee at closing that will be deducted from the buyer’s agent commission. This fee is not an additional fee to you. It is deducted directly from the buyer’s agent’s commission which you determine before listing your property. This is a compliance fee and is used to cover administrative, compliance, technology & document storage cost, and to employ and enforce any policies and procedures required to be compliant with State Laws & MLS rules.

** If there is no buyer’s agent, then you are not charged ANY commission at all!